Loulan, AKA Lucinda, has always loved computers and has fond memories her first family pc - a Packard Bell with Windows 95 installed. She has no qualifications in IT as she is completely self taught, but there are a few good points to this; including that in meetings she uses very basic terms, without being patronizing. It's important to her that you are happy with the final result.
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If you need to get in touch, try my facebook link in the bottom left corner. Thank you.